All items as advertised contains all necessary information such as detailed pictures from all angles, defects / flaws, signs of usage as well as measurements of the particular item which are sufficient for making online purchase decisions.
Nonetheless, an item(s) may be refundable or exchangeable if MILLENCOLLECTION proves to be negligent in disclosing crucial aspects of the item(s) resulting in obvious differences when the item is delivered to you or if the item is proven to be a fake by the respective brand.
In the event where a return is made, you will need to return the entire order to us by secure means to ensure it reaches us in good condition, at your own cost. All items must be returned unused and in their original condition, from the original delivery country.
We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them. In case of dispute, we also recommend you retain proof of sending. Refunds will be issued within 30 days of us receiving your shipment.
Items should be returned unused, and with all MILLENCOLLECTION and designer garment tags (if any) still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer and/or a refund refused.
Where provided, belts and any designer packaging such as authenticity cards, dust bags and leather tags should be included with your return.
For returns and exchanges, customers are advised to notify us first at email@example.com by quoting the order number and product details.
How do I return something to you?
You may email us at firstname.lastname@example.org . Once you have received a confirmation to proceed with sending us the returning item, kindly mail it to: